“I decided to work with ARRIVED after self-managing my short-term rental for three years. I’ve been very impressed by two key differentiators that Arrived provides compared to other property management partners:
Customer focus – ARRIVED goes above and beyond to provide an experience that consistently exceeds the guests’ expectations. They personalize the experience by taking the time to learn about the guests and what they are looking for in their vacation.
Analytical approach – ARRIVED leverages industry knowledge and technology tools to understand the local real-time rental market in order to drive bookings and maximize revenue. Their approach is much more sophisticated than their competitors.
In addition to these benefits, I have been able to fully hand-off the management of my property to ARRIVED, and completely trust that they will take great care of guests and the property.”
– Cody, Winter Park Owner
Before Working With ARRIVED
Ashley on a Saturday morning, wondering if her vacation home is worth it.
Ashley decided to manage her own vacation rental so that she could retain 100% of the income. Post a few pictures, answer a couple of questions, and make sure the beds are made. How hard could it be? Turns out there is a lot more to it than that.
Determining pricing for the upcoming high season, responding to guests’ text messages and filing taxes with the state and county was not how she expected to spend her Saturday mornings.
Gabe experiencing disappointment once again with his vacation home investment.
Gabe and Patricia Torres expected to generate $150,000 in annual rental income from their vacation home and to receive amazing customer service from their property management company. Instead, their place sits empty during shoulder and low seasons and their property management company makes them feel like they are just a number.
The Torres couple is unaware that their home is among more than 300 properties supported by their property management company’s five property managers.
While Working With ARRIVED
Ashley’s taken back her weekends and feels a lot more excited about her choice to own a vacation home.
ARRIVED’s Personal Destination Guide, Brad, was assigned to Ashley’s home six months ago. During that time, he has attracted outstanding guests to her home by selecting and designing exceptional experiences for them. He also hand-picks unique welcome gifts which reflect guests’ passions and interests. They are now raving and the word is spreading that Ashley’s house is a “must” among the exclusive vacation homes in Colorado.
Brad is a total people person who enjoys regular interactions with guests. This means that Ashley now spends her time on things that bring her joy and make her smile. Want your smile back?
Gabe and Patricia now have a new outlook on their vacation home.
Gabe and Patricia Torres have partnered with Julia, their assigned property manager, to set, monitor and achieve their financial goals. She has put them on track to increase their revenues by double digits during the next twelve months, via dynamic pricing and other revenue maximizing strategies. Julia will check in quarterly with Gabe and Patricia to discuss their progress towards their revenue target and share customized data to ensure they feel completely informed on their investment.
Because Julia supports only a handful of owners, she has the time and capacity to work closely and collaboratively with each of them. Imagine how Julia could help you!
From an ARRIVED Owner
“I want to thank the ARRIVED team. The feedback and reviews have been great which has allowed our property to quickly ascend in the search portals. The responsiveness and detailed care of our guests’ individual needs is unparalleled in the vacation rental industry. Yes, we were guilty (like many) of believing we could do it on our own and I believe we are actually seeing a greater return because of our partnership. Thank you!!!”
– Jake, Keystone Owner
ARRIVED’s Owner Services are superior in quality and priced competitively.
We use a state-of-the-art Pricing Tool to both maximize your revenue per stay and obtain your financial goals.
We leverage the power of multiple social media platforms and 3rd party listing sites to actively promote your home to travelers.
We engage with you in Annual Financial Goal Setting Meetings and quarterly progress monitoring to achieve revenue targets.
Our Property Managers support only a handful of owners and homes to maximize each home’s revenues and retain home value.
Our In-house Professional Designers can collaborate with you to bring forth your vacation home’s true potential.
Our Personal Destination Guides ensure a highly personalized experience which results in repeat bookings from satisfied guests.
The Home Savings Plan ensures your home is maintained at high standards and your precious time & resources are protected.
The comprehensive In-Home Tech Package allows us to provide maximum support for one of your most valuable investments.
ARRIVED’s service quality and timeliness has resulted in 15 consecutive quarters of Airbnb SuperHost status
ARRIVED keeps owners abreast of local & state regulations and real estate trends that have an impact on short-term rentals.
ARRIVED’s sophisticated owner portal and customized monthly statements provide owners with critical, timely data.
An amazing guest experience has a direct impact on your vacation home income.
- Each guest is assigned a Personal Destination Guide from the moment they inquire about your property.
- Personal Destination Guides proactively engage guests to design custom itineraries which reflect the trip’s purpose and participants’ interests.
- Guests are more likely to treat a vacation home as well or better than their own home when there is an established relationship with them.
- Amazing, high-touch experiences foster guests’ desire to rebook and promote your home to others.
- ARRIVED’s guest-focused efforts ensure your home stands out from others.